For an enquiry, counselling appointment, technical issue, complaint or application-support request, email info@koyamaia.com or call 01335-174350.
Use the email subject “Course enquiry”, “Counselling request”, “Technical support”, “Complaint” or “Application support”. Include only the information needed to explain your request. Do not send passports, passwords or children’s personal documents by an unsecured channel.
A counselling request is not a confirmed appointment. This website does not yet issue or track support tickets.
Students in Japan
KIA has not yet published a dedicated emergency contact. For urgent danger, contact the local emergency services or your institution directly. General KIA contact details are not a 24-hour emergency service.